The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The bed in our room was incredibly comfortable, allowing us to enjoy a restful night's sleep after long days of exploring.” view full review
Refreshing Showers
“The shower had excellent pressure and a perfect temperature, making it a delight to refresh and unwind after a day out.” view full review
Spacious Storage
“The room provided ample storage for our luggage, which was a perfect fit for our needs during our busy stay.” view full review
Handy Fridge!
“Having a quiet-running fridge in the room was fantastic, allowing us to keep snacks and drinks cool during our stay.” view full review
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Valet parking
Housekeeping
Dining
Restaurant
Room features
Heating
Soundproofed rooms
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
835 Hyde Street,
San Francisco,
California,
United States,
94109,
California
Map view
street view
835 Hyde Street,
San Francisco,
California,
United States,
94109,
California
City landmarks
Harbour
Pier 39
2.3
km
Monument
Lombard Street
1.6
km
Grant Avenue
Chinatown
1.5
km
Shopping Area
Union Square
970 m
Harbour
Fisherman's Wharf
2.2
km
Market
Ferry Building
2.2
km
Island
Alcatraz Island
4.3
km
Bridge
Golden Gate Bridge
6.4
km
Gallery
San Francisco Museum of Modern Art
1.7
km
Cable car ride
2.0
km
Tower
Coit Tower
2.6
km
Cable Car
Cable Car Museum
1.6
km
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.2
km
Museum
Exploratorium
2.2
km
Historic Site
Painted Ladies
2.7
km
Museum
Asian Art Museum
1.5
km
Public Building
San Francisco City Hall
1.3
km
Museum
Mechanical Museum
2.3
km
Church
Grace Cathedral
640 m
3601 Lyon St
Palace of Fine Arts
3.1
km
Mall
Ghirardelli Square
2.2
km
Museum
Contemporary Jewish Museum
1.6
km
Broadway at Columbus Avenue
North Beach
1.9
km
National Park
San Francisco Maritime National Historical Park
2.2
km
Theatre
American Conservatory Theater
820 m
Gallery
Fort Mason Center
2.4
km
Event hall
Moscone Center
1.7
km
Museum
Children's Creativity Museum
1.9
km
Baseball Stadium
Oracle Park
2.7
km
Park
Washington Square
2.1
km
Nearby
Shopping Area
Union Square
970 m
Church
Grace Cathedral
640 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
640 m
Gallery
Xanadu Gallery
1.1
km
Restaurants
Crostini & Java
60 m
899 Hyde St
Ace's
40 m
998 Sutter St
Mr. Holmes Bakehouse
240 m
1042 Larkin Street
Pearl's Deluxe Burgers
430 m
1001 Market St
Bellissimo Pizza
180 m
920 Sutter St
Golden Coffee Shop
190 m
901 Sutter St
Han's Coffee Shop
210 m
900 Sutter St
Milkbean
180 m
881 Post St
Cup-a-Joe Coffee House
220 m
896 Sutter St
Another Cafe
270 m
1191 Pine St Nob Hill
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Quiet
Free coffee
Dated rooms
Limited dining options
6.0/10
Guest rating
Rooms
5.9
Location
6.9
Service
6.9
Dining
5.0
Guest reviews
6.0/10
based on 9 reviews
7.9
7.9/10 based on 1739 reviews
Louis
United States,
April
2024
5.2/10
The hotel rooms were not impressive at all, dirty, too dark, small, and had no air conditioning. However, once aired out, the smell improved slightly. The service was very nice and accommodating, but they charged an extra $36 per night as a 'convention tax' or directed guests to a nearby lot for $20 per night. The location was good for work and a 20-minute walk to major attractions, but not safe for women alone at night.
Rooms
5.0
The rooms were not impressive, dirty, dark, small, and lacked air conditioning.
Service
7.0
The service was accommodating, but the additional 'convention tax' charge or parking fee was not ideal.
Location
6.0
The location was convenient for work and within walking distance of major attractions, but safety was a concern, especially for solo female travelers.
Dining
5.0
The dining options were only basic with bread, butter, and cereals, finishing too early.
Facilities
Mark
United Kingdom,
April
2024
5.0/10
The hotel had some issues with the rooms, lacking in space and amenities as advertised, but the convenient location made up for it. The service was lacking in friendliness and attention to detail. The dining options were limited but there are alternatives nearby. Overall, the value for money was not ideal.
Rooms
5.0
The rooms were small and lacked necessary amenities like a microwave, refrigerator, and coffee maker.
Service
5.0
The staff was not very kind and made mistakes like picking up personal items.
Location
7.0
The location was very convenient in a good area close to downtown attractions.
Dining
5.0
Limited dining options with basic breakfast offerings.
Facilities
5.0
Facilities were lacking in some amenities and attention to details.
Frederick
United Kingdom,
November
2023
6.4/10
My stay at the hotel was quite mixed. The room was very hot, even in the middle of winter and felt very dated. On the positive side, it was very quiet, with no disturbance from the street traffic, and had a fridge and coffee making facilities. Overall, it really was just a place to sleep.
Rooms
6.0
The room was very hot, even in the middle of winter and felt very dated, but it was quiet and had some basic amenities like a fridge and coffee making facilities.
Service
7.0
The service was nice enough, but there wasn't much effort made by the staff to go the extra mile. However, the free coffee in the reception was a plus.
Location
8.0
The hotel's location was pretty nice considering how close it was to where I wanted to go, though the area seemed a bit run down and sketchy at times. It was convenient for accessing the main tourist places.
Dining
5.0
The dining experience was only fair as the options were limited, and it was only available in the early morning. It would have been better with more variety.
Facilities
6.0
The facilities were basic but served their purpose. Nothing extraordinary to highlight.
Quiet
Dated rooms
Chris
United States,
November
2023
6.6/10
My stay at the hotel had its highs and lows. The rooms were small and got very hot at night, but they were clean and comfortable. The service, especially during the night shift, was beyond adorable, but I had a mix-up with another room being already occupied. The location, although noisy and with poor room maintenance, was central to all major sights. The dining experience lacked variety and breakfast options were limited. Overall, it was a mix of positives and negatives.
Rooms
7.0
The rooms were clean and comfortable, although small and hot at night.
Service
8.0
The service was friendly and helpful, especially during the night shift, but there was a mix-up with another occupied room.
Location
6.0
The hotel's location was central to major sights, but noise and room maintenance issues were present.
Dining
5.0
The dining experience lacked variety and had limited breakfast options.
Facilities
John
United Kingdom,
October
2023
7.4/10
The hotel is right in the center of San Francisco, close to bars, restaurants, and key attractions like Union Square, China Town, and The Financial District. It's a good spot for exploring, with reasonable prices compared to other hotels further away. While convenient for sightseeing, it may not be ideal for solo female travelers at night. The service was accommodating, with staff attending to various tasks and front door access 24/7. Overall, the location is great and service is good, but safety could be a concern for some.
Rooms
7.0
The rooms, though stylish from an elegant era, were on the smaller side, definitely tinier than most. The baths/tubs said to be 'accessible' may not suit everyone.
Service
8.0
The service was overall okay, with staff being very accommodating, although there were instances of them denying knowledge. The valet parking and tours/ticket assistance were helpful.
Location
9.0
The hotel's location is fantastic for being central in San Francisco and close to bars, restaurants, stores, and major attractions. It's excellent for those who prefer short distances to key sights.
Dining
6.0
The dining experience was average, with a breakfast room that could use more variety and lacked protein options. If you're looking for a barbecue, you're in luck, though.
Facilities
7.0
The hotel offers a range of facilities, but there were no specific comments provided.
Barbara
United Kingdom,
October
2023
5.6/10
The hotel is a mixed bag with some ups and downs. The room lacked essential furniture like a closet and a desk, but the bathroom was nice. The service was courteous and helpful when needed, despite some missing amenities in the rooms. The location was noisy but convenient for exploring downtown San Francisco. The dining experience was basic with limited options, but the wine tasting was a nice touch. Overall, a place with room for improvement but decent for a short stay.
Rooms
5.0
The room was lacking basic furniture like a closet and a desk, but the bathroom was nice.
Service
7.0
The service was courteous and helpful.
Location
6.0
The location was noisy but convenient for exploring downtown San Francisco.
Dining
6.0
The dining experience was basic with limited options, but the wine tasting was a nice touch.
Facilities
5.0
Some missing amenities in the rooms need improvement.
Joseph
United States,
August
2023
5.6/10
The hotel was placed at the edge of Tenderloin, with a few challenges like a musty smell and a cramped room. However, the service was quite nice, and the location was alright, offering convenience to different parts of the city. The dining options were basic, and the hotel had some issues with room comfort, but it was not too expensive.
Rooms
5.0
The room was quite small and a bit outdated, with a musty smell lingering and limited space to move around. Living out of a suitcase was necessary due to the lack of storage space.
Service
7.0
The service was nice enough, with friendly and helpful staff that granted us access to various amenities like valet parking and tours/ticket assistance.
Location
6.0
The location was not in Nob Hill, but at the edge of Tenderloin. While it may not be the most pleasant area, it was near essential places like Market Street and had access to public transport facilities.
Dining
5.0
The dining experience was nothing special, with less than expected options available. The overall quality was also underwhelming, offering basic food choices.
Facilities
6.0
It seems like the amenities were sufficient but not exceptional.
Linda
United Kingdom,
August
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were lovely, but there was a musty smell, possibly due to spilled milk on the carpet. The service was friendly, although there were some inconsistencies in the information provided. The location was convenient, walking distance to many attractions, but the area seemed a bit dirty. The dining options were limited, with mostly cereals and pastries. However, the hotel offered great value for the price paid.
Rooms
8.0
The rooms were gorgeous, perfect for a romantic getaway or the penthouse with a private deck. However, there was a musty smell, possibly from spilled milk on the carpet.
Service
7.0
The service was friendly, but there were some issues with communication and perceived ego.
Location
8.0
The hotel's location was welcoming, ornately decorated, and within walking distance to many attractions away from the congestion of Union Square. However, the area seemed a bit dirty.
Dining
5.0
The dining options were quite limited, mainly offering cereals, fruits, and pastries.
Facilities
8.0
The hotel provided valet parking and tours/ticket assistance.
Nigel
United Kingdom,
July
2023
6.6/10
The hotel offers nice, spacious, clean rooms with functioning Wi-Fi. However, the lack of effective fans and close proximity of room corners can be a privacy concern. The absence of air conditioning and window screens might impact comfort. The service is very kind and accommodating, with helpful staff. The location is convenient for walking to eateries and venues but may be questionable in some areas. The dining options are limited, though there is a nice coffee shop nearby. Overall, it's a mix of positives and negatives.
Rooms
7.0
The rooms were nice and spacious, but the fan didn't work well. Close corners may compromise privacy.
Service
8.0
The service was very kind and accommodating, with a helpful staff that addressed noise issues promptly.
Location
6.0
The location is convenient for walking to eateries and venues, yet there are concerns about the neighborhood.
Dining
5.0
The dining experience was average with limited food options, but there is a nice coffee shop nearby.